Shipping Policy

Processing time

Every item at Purely Gifting is made to order. Production takes 1–4 business days before your order ships. Orders placed on weekends or US holidays begin production the next business day.

Delivery time (United States)

Production: 1–4 business days
Shipping: 2–5 business days
Total: typically 3–9 business days

These are typical times, not guarantees. Peak season (November–December) can add several days.

Shipping cost

Standard shipping within the United States is free. The price you see at checkout is the price you pay — there are no handling fees.

Where we ship

We ship within the United States. If you need delivery outside the US, contact us before ordering and we will confirm whether it is possible.

Order tracking

You will receive a tracking link by email as soon as your order ships. Tracking can take 24–48 hours to update after the label is created.

Wrong or incomplete address

Please check your shipping address at checkout. If you notice an error, contact us within 24 hours at purelygifting@mail.com. We cannot change an address once production has begun.

Lost or delayed packages

If tracking has not updated for 7 days, contact us and we will investigate with the carrier and send a replacement if the package is confirmed lost.

Questions

Email purelygifting@mail.com. We are a small team and we answer every message.